Privacy Policy

Updated on 23 March 2024

1. Introduction

1.1 This Privacy Notice establishes how we, Check-In For Sure, collect, store, use, manage, control, transfer, disclose, and protect data about individually identified or identifiable persons, whether directly or indirectly, through electronic or non-electronic systems that we can access ("Personal Data"). This Privacy Notice applies to all users through our website, devices, products, and services ("Platform").

1.2 Please note that words and expressions in capital letters, unless otherwise specified or in the necessary context, have the meanings as set forth in the Terms and Conditions of use of Our Platform. By using the Check-In For Sure Platform, you agree to the matters further explained in this Privacy Notice.

2. Consent

2.1 By visiting our website (https://checkinforsure.com) (“Site”), registering as a registered user on our Platform, using any of our Services, and also providing consent by actively checking the checkbox provided, You acknowledge that You have read and understood this Privacy Notice, and give consent to the collection, use, disclosure, and processing of your Personal Data by us for the purposes set out in the Privacy Notice. If You do not agree with this Privacy Notice, You are not allowed to access our website,, register as a registered user, or use our Services.

2.2 Furthermore, you declare that the Personal Data that you provide and/or will provide is yours to share and is true and accurate. You may withdraw your consent by contacting us through our contact us page.

3. Data We Collect

3.1 When you access the Platform, create a personal account, and/or make a reservation, you must provide us with Personal Data for us to record and store.

3.2 The Personal Data you submit through our Platform may vary depending on the services you select and whether you maintain an account with us. Some categories of Personal Data that we collect include the following:

Identity Data, which includes name, country of residence, age, and/or gender.
Contact Data, which includes email address, and/or telephone number.
Transaction Data, which includes payment method, reservation and booking..
Purchase History, which includes all of your booking information.
Usage Data, which includes information about how you use our Platform (including the duration of your use, the types of services you are searching for and/or how you are searching for such services).
Marketing and Communications Data, which includes your interests, feedback, survey responses, preferences in receiving marketing materials from us, and your communication preferences, as well as your preferences for particular products or services.
Technical Data, which includes your Internet Protocol (IP) address, information about your device’s web, the internet device identity or media access control address of your device, information regarding the manufacturer, model or operating system of the device that you use and/or information about the web browser that you use to access our Platform.

4. Personal Data Collection Methods

4.1 Directly from you. You may provide us with your Identity, Contact, Profile, and Transaction Data when you engage in any of the following (whether for yourself or on behalf of your organization):

Using our website;
Creating an account on our website;
Entering into a contract with us for the use of our Services;
Registering or requesting information about our Platform or Services;
Participating in promotional programs, surveys, events, or other marketing campaigns that we organize;
Subscribing to our newsletters or alerts;
Requesting marketing materials to be sent to you; or
Contact us— for example, when you reach out to provide feedback.

4.2 From your official representatives. We may also collect your Identity, Contact, Profile, and Transaction Data from your official representatives. This includes individuals authorized by you and those who have been duly identified as legally acting on your behalf in accordance with our security procedures.

4.3 When you interact with our Platform. We may automatically collect your Technical Data when you interact with our Platform. We may collect this Personal Data by using cookies on our Platform.

4.4 From third parties or other public sources. We may receive your Personal Data from third parties in various countries. These includes:

Technical Data from data analytics providers (such as Google), advertising networks, and social media platforms (such as Instagram, Twitter, Facebook, etc.); and
Contact and Transaction Data from technical service providers, payment processors, and delivery services.

5. Use of Personal Data

5.1 We may collect and use your Personal Data for any or all of the following purposes, which in no case shall go beyond what us reasonable for us to provide our Services to you:

Registering You as a new customer.
Processing and executing Your orders from our Platform.
Managing Your account, including handling payments, fees, and invoices, as well as billing and collecting money owed to us.
Managing Your relationship with us.
Managing, operating, providing, maintaining, and protecting our business and Platform (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and data hosting, and ensuring that unauthorized users do not access information on our Platform).
Delivering relevant content and advertisements to you and measuring or understanding the effectiveness of the ads we serve to you.
Providing advice and recommendations to you about products or services that may interest you.
Sending you information about events, news, or promotions relevant to us.
Enabling you to fill out surveys or participate in promotions, surveys, events, or other marketing campaigns that we organize.
Contact you regarding all of the above.
If we need to use your Personal Data for purposes other than those listed, as required by law or regulations, for example, to respond to requests from administrative, judicial, or law enforcement agencies, or to comply with applicable laws and regulations.

6. Disclosure of Personal Data

6.1 When you visit Our Website and/or use Our Services, We may disclose your Personal Data, with your consent and confirmation, to other companies, organizations, and individuals, including subsidiaries and any affiliates (“Third Parties”), for the following purposes and other purposes allowed by applicable laws and regulations:

If You are a user, to facilitate orders or other interactions between the user and/or Property Partners;
If You are a user, for the purpose of enabling us and/or Property Partners to carry out or provide Services or features on the site;
If You are a Property Partner, for the purpose of enabling users to request, receive, and complete any orders or reservations from Users to You;
To Third Parties (including agents, providers, suppliers, contractors, collaborators, and anyone else who processes on our behalf, provides services to us, or anyone we collaborate with) in connection with verification, authentication, risk assessment, fraud prevention, and product development and maintenance, as we or other Third Parties may deem necessary before providing services to you, including activities related to anti-money laundering prevention;
If You are a User, to facilitate the refund process or insurance claims with Property Partners.
If You are a User, to facilitate the verification process with any third party providing services on Our Site.

6.2 We are committed to keeping confidential, safeguarding, respecting and upholding your privacy and we will never share, provide, distribute or sell your Personal Data to any party, other than as stated in this Privacy Notice. However, these provisions do not apply if:

There is a legal acknowledgment by another third party regarding the ownership of your Personal Data before disclosure;
Your Personal Data is available as public information where such availability is unlawful; and/or
Your Personal Data is required to be disclosed based on a court order, in legal proceedings, duly request from a law enforcement officer, and/or pursuant to the provisions of applicable laws and regulations.

7. Cookies

7.1 We use cookies to provide visitors to our Platform with a personalized experience. Cookies are information that the Platform transfers to a visitor's computer memory or hard drive for record-keeping purposes. We use cookies to enable access without requiring visitors to re-entering their User IDs, for performance enhancements, and to better adapt our Platform to our visitors’ needs.We also use this information to verify that visitors meet the necessary criteria to process their requests.

7.2 Most browsers used by visitors have options that allow them to control whether the browser will accept cookies, reject cookies, or notify visitors each time a cookie is sent. However, if you disable or reject cookies, please note that some parts of our Platform may be inaccessible or may not function properly.

8. Changes in Purpose of Personal Data Usage

8.1 We will only use your Personal Data for the purposes as explained in point [5] above, unless we reasonably consider that we need to use it for another purpose, and that reason is consistent with the original purpose.

8.2 If there are changes in the purpose of using your Personal Data, we will notify you of such changes via email. If we need to use your Personal Data for unrelated purposes, we will inform you and explain the legal basis that allows us to do so.

9. Promotional Offers and Marketing

9.1 If you provide Us with Your Contact Data, You may receive periodic letters or calls from Us with information about new products, services, or upcoming events. If You do not wish to receive such letters or calls, You can 'opt-out' by logging into our Platform and updating Your preferences under the 'My Account' menu, or by contacting info@checkinforsure.com.

10. Storage of Personal Data

10.1 We retain our Personal Data reasonably and proportionally to achieve the purposes mentioned in this Privacy Notice, based on criteria such as the length of time we need to provide Services to you and to fulfill our legal obligations, such as retaining information for tax and accounting purposes. Our retention of Your Personal Data is governed by applicable regulations. We will notify You of the deletion and/or destruction of Personal Data.

10.2 In certain circumstances, we may anonymize Your Personal Data (rendering it no longer attributable to you) for research or statistical purposes. In such cases, we may use this information without time constraints and without further notice to You.

11. Access, Correction, and Deletion of Personal Data

11.1 You have the right to request access and obtain copies of your Personal Data that we hold about You or information on how we use or disclose Your Personal Data.

11.2 You also have the right to request correction or updating of any of Your Personal Data that we hold. We generally rely on the Personal Data You provide. We want to ensure that your Personal Data is current, complete, and accurate. Please inform us of any changes to Your Personal Data.

11.3 If you wish to make (a) an access request; (b) a correction request; or (c) a deletion request, You may submit Your request in writing or via email to info@checkinforsure.com We will respond to your request no later than 96 hours after the Data Protection Officer receives the request.

11.4 If We cannot provide any Personal Data to You or make the correction You requested, We will generally inform you of the reasons We cannot do so (unless we are not required to do so by Personal Data Protection Law).

11.5 We may need to request specific information from You to help us confirm Your identity. This is a security measure to ensure that Personal Data is not disclosed to anyone who is not authorized to receive it. We may also need to verify the accuracy of the new data You provide to us.

12. Cross-Border Transfer of Personal Data

12.1 Your Personal Data may be transferred from one country where you are located when using the Services (“Origin Country”) to another country (“Destination Country”).

12.2 When We transfer your Personal Data from your Origin Country to the Destination Country, We will comply with legal obligations and regulations related to your Personal Data, and make all reasonable efforts to ensure that your Personal Data is protected at least to standards comparable to the protection provided by the law.

13. Personal Data Protection

13.1 We take steps to ensure that your Personal Data is treated securely and in accordance with this Privacy Notice. However, it is important to note that no platform can guarantee the absolute security of your Personal Data.

13.2 You are responsible for maintaining the confidentiality of your login information and password. Please note that these protection tools do not safeguard information not collected through our Platform, such as information provided to us via email.

14. Personal Data Breach

14.1 We will ensure that the Personal Data we collect, hold, process, and store is secure from unauthorized or unlawful use, processing, sharing, and other forms of unauthorized or unlawful personal data breaches. We will investigate appropriately to address data breaches in accordance with the breach management procedures stipulated by applicable law, in addition to implementing our own protocols in handling breaches. If You have information or reason to believe that your Personal Data stored by us is impacted by a personal data breach, You may contact our Data Protection Officer, whose contact information is provided below.

14.2 Although We have made our best efforts to secure and protect your Personal Data, it should be noted that transmitting data over the Internet is never entirely secure. Therefore, we cannot guarantee 100% security of data provided or transmitted to us by You, and the provision of information by You is at your own risk. In the event of disputes arising from the processing of Personal Data based on the Services, You should proceed by observing the provisions set forth in the applicable legal regulations regarding data protection and privacy.

15. Collection of Information from Minors

15.1 Check-In For Sure does not intentionally collect personal data from children under the age of 13. If You are under 13 years old, please refrain from providing any form of personal data.

15.2 If a child under the age of 13 provides us with personal data, the parent or guardian of that child may request the deletion of such information from our records by contacting us at “info@checkinforsure.com”.

16. Link to Another Website

16.1 Our Platform may contain links to other websites. These sites are not covered by this Privacy Notice, and We are not responsible for the privacy practices or content of those other sites.

17. Change to the Privacy Notice

17.1 We may revise this Privacy Notice in whole or in part from time to time. If the content of this Privacy Notice is changed, we will notify you through a notice posted on our site, or by other appropriate means, where You can give your consent to the changes in the terms of this Privacy Notice. However, it is Your responsibility to review this Privacy Notice periodically to carefully and thoroughly check for any changes from time to time. We will update the 'last modified' date at the beginning of this Privacy Notice. If You do not agree to any of the amended Privacy Notices, please contact us below. You can determine whether such revisions have been made by referring to the last modified date of this Privacy Notice. If You continue to use our Services, it means you acknowledge, accept, and agree to such changes.

18. Contact Us

If You have comments, questions, or complaints about our Privacy Notice, please contact us at info@checkinforsure.com, or you can reach out via mail.